Privacy Policy
How we collect, protect, and handle your data when shopping for heirloom garden tools at Thornwick Garden Tool Foundry.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ThornwickGardenToolFoundry.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual tool pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including encrypted credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for tracked shipping via UPS, and providing you with invoices and order confirmations). Additionally, we use this Order Information to:
- Communicate with you regarding your workshop tool order or warranty claim;
- Screen our orders for potential risk or fraud; and
- Provide you with seasonal planting tips, tool maintenance guides, or promotions when in line with your preferences.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us fulfill and deliver your orders as described above. For example, we use secure, PCI-DSS compliant payment gateways and carriers (UPS) to ship packages to your address.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Contact Workshop Support
For more information about our privacy practices, or if you have questions regarding your data: